We CARE

Good Day Everyone,

Here we are on day 2 of our 5 day passage to India. All is well - the sea is calm!

In answer to your question to the FLAGSHIP the dictionary definition of flagship is as follows - 'A ship aboard which the commander of a fleet is quartered'. As Commodore Steve Burgoine has his burgee aboard here your question is answered!

Meet Joanna Charlton Hall - On board Trainer.


A Training session with the Bar Team - very familiar faces.

Jo and I have worked together in the past and Jo is now spends her time between our Southampton Office and on board the
P&O Cruises Fleet. Jo is running CARE training programmes on board for front line staff. We are constantly training and refreshing our staff in all areas of our business.


CARE is a programme which allows us to provide a support network for passengers, relatives and staff in the event of an incident that impacts our business. This may be a crisis to one passenger, such as a medical landing where the passenger needs additional support and reassurance, through to an emergency that has occurred on board. In any of these situations members of our CARE team are available to provide a support network to those who need it, either in person or via the telephone. CARE is not about the process, it is not about resolving passenger complaints or providing a good PR story. It is simply about being there when we are needed.

Meet Damian Grange - IT Officer.


A very important man to know! We are so dependent on IT these days and whenever we need help or have a problem with our computers we log an IT HELP DESK request and Damian comes to the rescue. Damian is getting Jo all connected up for the training sessions.


Meet Andy Politi and Romain Parme - Chefs in Arcadian Rhodes Galley.


They do a superb job cooking to order every day! I started in the Hotel Business by training as a Chef but I could not stand the heat in the kitchen. Also 'in those days' it was not trendy to be a Chef so I moved on into Hotel Management and Tourism. However I did enjoy my times in the kitchens and it gave me a good grounding for what I do now. One of the busiest land Kitchens I have worked in was at the Imperial Hotel in Torquay in 1980 when Mr Harry Murray was the General Manager and the Hotel was in its 'heyday' 5 Stars! We created splendid gastronomic weekends where the Chefs were brought over from France and our guests came from all over the UK and Europe. Romaine is French and lives not too far from Paris.


Arcadia is a treasure trove of fine art work and here is just one for the thousands of pieces on board. This picture in on the Mid Ship's blue staircase by the glass lifts. Arcadia is modern and minimalist in her streamlined Interiors.

Monday again and I hope you have a great week ahead - looking forward to seeing the Installation of the New President in Washington. There is a lot of buzz in Washington, must be great to be there and be a part of it all - however some of us have work to do so onwards and upwards! Must get one of my mobile chip vans set up in Pennsylvania Avenue!!!

Bye for now,

James.

'With friends it does not matter what we do, as long as we are together'

14 comments:

Anonymous said...

Gday to all on the Arcadia.

Your blog is very interesting reading, also it is good to see photo's of some of the crew, hope to recognise some of the names and faces when onboard.
Thank you for all the effort you put into the site, with all the economic doom and gloom it is certainly something to look forward to each day.It helps to forget all the worries in the world.
regrds to all on the Arcadia

Geoff and Julieta Witts Perth

Anonymous said...

yes, a daily slice of escapism!

Anonymous said...

Hello once again James

Another splendid instalment in the blog.

I notice you mention the Imperial hotel in Torquay. OH and I stayed there in the 1980's when it truly was the place to stay in Torquay. Last time we went it was owned by either Paramount or McDonald hotels chain (can't remember which it was now - that's an age thing) ;-) It had certainly gone downhill and it was such a shame to see such a splendid hotel with such prime position going to rack and ruin. Haven't been recently though! We have discovered cruising instead!

Anonymous said...

Last post

Elaine Brady (aurorabore)

Anonymous said...

Hi James
Informative and interesting as usual.Many more happy sailing days.Its snowing here a bit different from the tropics.

Alan G

Anonymous said...

James
Just checked "The Coast" webcam in Antigua and Ventura is moored there centre webcam.

Alan G

Anonymous said...

We were wondering if you are getting worried at all as you are now entering Somalia and their pirate infested waters? I think I would be nervous in these waters. We are starting to worry about you. Or is a cruise ship safe?

GillD46 said...

Another great read.

My husband and I stayed at the Imperial at Torquay shortly after our marriage in 1977. We could only afford dinner in the fabulous restaurant one night, so smuggled fish and chips into our delightful room the second night.

The Grand Lunch sounds fab.

Skyring said...

The five day passage between Mumbai and Sharm El Sheik was prime whale-spotting territory. The air was clear and the view from the Crow's Nest Bar extensive. A mug of coffee, the daily sudoku, a good book and a pair of binoculars made the morning. We'd look for little puffs of white, often two or three travelling together.

And, like as not, we'd spot several each day.

Anonymous said...

How exciting,have just looked at the great blog after a few weeks,sadly am so busy running our business I don't get too much time.
I just saw the fantastic pics of the pyramids and sphinx,can't wait to see them in real life.
We board Arcadia in 34 days and am now trying to pack,kitchen sink has now been deleted off the list.The excess baggage company in Earls Court have kindly agreed to transport our extra few cases home,[at a cost of course], so the excess is now going in.Do I really need all those shoes?Hmm,I think so.
Looking forward to the experience.
Have a great time, sounds too good already.
Maryanne

Marina said...

The Indian crew must be especially excited at the prospect of visiting Mumbai. I was there on Canberra years ago and as we slowly sailed in, the quayside was lined with lovely ladies in their magnificent coloured sari's eagerly awaiting the arrival of their beloved, who they may not have seen for many months.

Marina said...

Watching the whales sounds like absolute bliss.

Anonymous said...

YES YES ANDY POLITI!!!!!!!!!!!!!!!

O HOY SAILOR

Anonymous said...

Does andy politi really think he can handle 12 inch pythons!!!!!!!
How's life on the ocean waves u little sea dog.
O hoy sailor!!!!